Information We Collect
When you use Stride Capital, we collect information you provide directly, including your name, email address, phone number, and account details when you register or join our waitlist. If you use our lending or borrowing services, we may also collect financial information, property details, and identification documents necessary to facilitate transactions.
We automatically collect certain technical information when you visit our website or use our app, including your IP address, browser type, device information, pages viewed, and referring URLs. We use cookies and similar technologies to improve your experience and analyze usage patterns.
How We Use Your Information
We use your information to operate and improve Stride Capital, including matching lenders with borrowers based on your criteria, facilitating transactional coordination, verifying user identities and credentials, communicating with you about your account and our services, sending you marketing communications (with your consent), analyzing usage to improve our platform, and complying with legal obligations.
How We Share Your Information
We do not sell your personal information. We may share your information with verified professionals in our network (title companies, attorneys, appraisers) when necessary to facilitate a transaction you have initiated. We may also share information with service providers who help us operate our platform, law enforcement when required by law, and other parties with your explicit consent.
When lenders and borrowers are matched through our platform, limited profile information is shared between the parties to facilitate the transaction. You control what information is visible in your profile.
Data Security
We implement industry-standard security measures to protect your information, including encryption of data in transit and at rest, secure authentication protocols, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You may access, update, or delete your account information at any time through the app or by contacting us. You may opt out of marketing communications by following the unsubscribe link in any email. California residents have additional rights under the CCPA, including the right to know what personal information we collect and the right to request deletion.
Third-Party Services
Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
Children's Privacy
Stride Capital is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of Stride Capital after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Stride Capital
San Diego, CA
support@stride-capital.com